Complaints

At Nuffield House Surgery we aim to deliver a high calibre of service to our patients at all times.  However, we understand that, occasionally, we may not reach the expectations of our patients.

Our Practice Manager, Ann Curnow, is always happy to chat with patients if they have a concern.  Alternatively, patients may write in with their complaints to the Practice Manager.  The policy for dealing with complaints is linked below.

Complaints Procedure



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