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PLEASE NOTE - WE HAVE SEVERAL MEMBERS OF STAFF NOW SHIELDING.  THIS IS PUTTING ADDITIONAL PRESSURE ON OUR SERVICES SO PLEASE BE PATIENT WITH US.  WE'RE WORKING AS HARD AS WE CAN TO REDUCE WAIT TIMES ETC.

The NHS COVID-19 Vaccination programme

As of 3.2.2021...….

80+ years in West Essex = 86.4% vaccinated

75 – 79 years in West Essex  = 81.5% vaccinated

70 – 74 years in West Essex = 36.9% vaccinated (not everyone contacted yet)

Health and Social care workers in West Essex = 71.4% vaccinated

 What an amazing achievement don’t you think?

NHS staff are doing an incredible job to deliver what it is the largest vaccination programme in our history, at the same time as continuing to be there for everyone who needs care, but we need the public to play their part too:

  •          please don’t contact the NHS to seek a vaccine,         we  will contact you;

  •                      when we do contact you, please attend your                booked  appointments at exactly the time you’re        asked to, so that we can avoid queues in this cold       weather;

  •          and please continue to follow all the guidance in       place to control the virus  and save lives, even if          you have   already had your vaccine.  

  •            Latest COVID update 14.1.2021

Please don't call us

Who gets the COVID vaccine first?

The vaccines are coming

Information for patients

 All NHS services are under severe pressure at the moment, as we look after increasing numbers of patients who are sick with covid-19 and other seasonal illnesses.

 We are also delivering the huge and vitally important covid-19 vaccination programme.

 So that it can focus on these really important issues, you GP will understandably be prioritising urgent cases.

 This means that when you contact your local practice, they will have an initial conversation with you to understand how urgent your health needs are.

 If you have an issue that is not urgent, you may to wait longer than usual until your problem or concern can be dealt with.

 Do please make sure that you continue to get in touch with us if you need to. This is particularly important if:

  •     your problem is urgent;
  •           you have long term condition that is getting worse
  •           you are worried about symptoms that might indicate cancer

 Please also remember you can call NHS 111 for urgent concerns, and 999 for serious emergencies.

 Your local pharmacist can also help with minor complaints

 For adults with mental health problems including depression and anxiety, you can refer yourself directly to the local wellbeing service, via their website.

 If you’re experiencing a mental health crisis, call this freephone number: 0800 6444 101. 

 We have a childhood illnesses leaflet free to download here, full of advice and information for parents and carers of young children https://hertsvalleysccg.nhs.uk/application/files/1716/0941/0098/Help_your_Child_Stay_Well_This_Winter_FINAL.pdf

 Herts Help has a range of support and information to help people though the lockdown here https://www.hertshelp.net/hertshelp.aspx

 

Thank you very much for helping us all manage under these very difficult circumstances.


We are OPEN, and very busy!

 

We are fully aware of the many stories in the national press about GP surgeries not being open. We also understand that we all want things to go back to how they were before the pandemic, and that  the initial support for the NHS, which was strong at the start of the pandemic, is wearing thin. Please know that we are doing the best that we can for our patients.

 

We cannot comment on what other surgeries are doing – but want to re-assure you that we are OPEN!

 

All GP appointment requests must still be first triaged over the phone, and if you cannot be safely managed over the phone or video consultation, we will arrange for a face to face appointment for you.

Workload 1.4.2020 - 31.12.2020 

Face-to-face Consultations  = 5,461

Telephone Consultations = 7,419

Video Consultations = 718

Home Visits = 120

Urgent cancer referrals  = 359

Multi-Disciplinary Team discussions = 287

Flu Vaccines Given 1,838


Frequently asked questions about COVID


NHS - LATEST INFORMATION AND ADVICE ON CORONAVIRUS (COVID-19)

If you have any of the main symptoms of coronavirus (high temperature, a new continuous cough or a change/loss to your sense of smell or taste):

1. Please do not attend the surgery (contact the surgery by telephone if you require assistance - please note that during this time we are receiving a high number of calls but a member of the Front of House Team will answer your call as soon as possible).

2. Get a test to check if you have coronavirus as soon as possible.

3. Self-isolate and do not have visitors  – only leave your home to have a test.

Anyone you live with, and anyone in your support bubble, must also self-isolate.

Get a free NHS test to check whether you have coronavirus

Which patients will practices need to vaccinate?

 

This is still not fully clear. The Joint Committee on Vaccinations and Immunisations has recommended the following order:

  1. older adults’ resident in a care home and care home workers
  2. all those 80 years of age and over and health and social care workers
  3. all those 75 years of age and over
  4. all those 70 years of age and over
  5. all those 65 years of age and over
  6. high-risk adults under 65 years of age
  7. moderate-risk adults under 65 years of age
  8. all those 60 years of age and over
  9. all those 55 years of age and over
  10. all those 50 years of age and over
  11. rest of the population (priority to be determined) but current vaccines only for those aged 18 and over.

However, this is not confirmed – this will depend on the characteristics of the vaccines being administered. It is unlikely that surgeries will have any control over this part of the programme

 

We will do our best to keep you informed - this programme is bound to be subject to many changes...

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Our doors are open – However you still must follow social distancing rules when coming to see us, therefore please ensure that you do the following;

• We only have limited space for patients to wait socially distanced in our waiting room. Please follow the guidance of our staff. At busy times you may be asked to wait outside, where the clinician will still call you.

• Attend your appointment alone if possible and just before your  appointment time to limit the wait you have at the practice
• Wear a face covering 
• Follow social distancing on the way to and whilst visiting the practice
• Ensure you follow any advice as displayed on posters or advised by our staff
• Use hand sanitiser on entry to the practice – automatic machine available in the entrance
• Try to use the toilet and wash your hands before leaving home – limited toilet facilities available
• Please do not attend if you or any member of your household have any symptoms of Covid-19

We also want to assure you we are doing everything we can to protect our staff during this period. More specifically: 

We have carried out a risk assessment our main actions are to ensure the safety of our staff and patients. Some of the things we have put in place are listed above for changes to patients entering the practice and the service we offer. We have also risk assessed our staff members following latest guidance and advice.

We already had a triage system (patient first) which we are able to continue using to speak to patients before they attend to ensure they do not have symptoms before being seen for treatments and continued care

We will see patients when necessary after triage and we follow guidelines with appropriate PPE

We have adopted video consultations where needed to reduce face to face contact

We follow Government and NHS advice and guidance and keep our staff updated With this - specifically adherence to social distancing, frequent hand washing, hand sanitiser readily available and sneeze screens up in reception.

We ensure that there is regular cleaning of frequently used areas and all staff have refreshed their infection control training

We have  wall mounted hand sanitising stations throughout the Practice to facilitate staff and patients with keeping hands sanitised




EXEMPTION FROM WEARING A MASK IN PUBLIC

We have seen an increasing number of requests for GPs to write a letter  to exempt patients from wearing a mask in public.  Please see below the advice from the Local Medical Committee and note that it is not your GPs responsibility to provide exemption.

Exemption from wearing masks

The Government website clearly states that the public should not be asked to provide written evidence of their exemption from wearing a face covering and has now included templates for badges and cards that the public can download. 

Some people may feel more com

(Site updated 24/02/2021)
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